Manage customer conversations and issues by converting them into tickets. Track, Organize, assign to the right people and deliver better customer experience.
Foore has all the right features for physical location based businesses. Multi chain of stores of single independent store, we are focussed on solving customer support, communication and experience with just the right set of features that will fit your needs and your budget.
Create tickets, assign to teammates, track with datetime, status and personalize with tags. Team chat and comments on tickets allow your team to collaborate on tickets and share information for faster and better resolution of customer issues.
Who loves generic replies anyways? Empower your team with customer information to deliver personalized resolution to customer issues every time. Foore’s Omnichannel platform enables better customer communication and engagement over SMS, voice, social and website and faster resolution of issues everywhere.
In-App and email notifications allow keeping all stakeholders aware of customer issues and progress. Daily reports provide in depth details ideal for managers while weekly reports provide bird eye view better suited for management review.
Tickets combined with Foore’s team chat, your whole team can work together to deliver beautiful customer experience, every time.